Artificial intelligence and digitalisation bring about a new wave of technological tools. From fancy cloud-based software to robotics, these technological innovations have vastly enhanced workplace processes. One such technological tool would be the introduction of chatbots.
Read MoreArtificial Intelligence (AI) is the science of simulating human intelligence at a processing power and speed of machines. It is expected to change our lives in more ways than we can imagine. Some fear that it will eliminate jobs - tasks done by humans will be replaced by machines. We believe that it is upon us. We could consider it as a foe and eliminate it or consider it as an enabler and make it our ally.
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