AI vs the Human Touch

 

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Rapid advances in digital HR have shaken up and transformed the way performance management works.


AI today is enabling data-driven performance reviews.


This inevitably leads to a transformation in organisation culture and a mindset change.


It is a palatable approach to have AI offering human managers decision support with actionable insights..


Yet how do we balance the role of the human manager with the AI-powered tools? How do we seek the balance between human intuition and machine-driven data insights?


It’s a challenge.

 

dcHR.tech's question:

Let’s think about these things.

At which juncture should managers take accountability for their employees' performance management outcomes?


How do conflicts between intuition and evidence (from data) get resolved?


Read more at MIT-Sloan's Does AI-Flavored Feedback Require a Human Touch?

 

 

[Article migrated from dcHR.tech]